Home Church Nine Surprises in Worship Services that Made Guests Return By Thom S. Rainer

Nine Surprises in Worship Services that Made Guests Return By Thom S. Rainer

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In a recent Twitter survey, I asked respondents to share with me a singular event that impressed them in a church worship service. In fact, most of the respondents said they were “delighted” or “surprised,” and that the one event made them desire to return to the church.

I am appreciative for all the responses. A pattern developed around nine factors. Here are some representative quotes around each of the issues:

  1. “Someone had an umbrella waiting for me in inclement weather.” This comment was made for both snowy and rainy weather. Some of the respondents indicated that someone actually stayed next to them so they would not slip or fall.
  2. “A member actually invited me to lunch.” I admit I was surprised by the frequency of this response. This invitation had a huge impact on guests.
  3. “The kids area had leaders who were friendly and helpful.” This issue was obviously highly important to young families…

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